"Discretion is the enemy of order, standardization, and quality"; Theodore Levitt, Marketing for Business Growth
"The typical owner of a small business prefers highly skilled people because he believes they make his job easier - he can simply leave the work to them. Unfortunately then the business grows to depend on the whims and moods of its people. If they're in the mood, the job gets done. If they're not, it doesn't. In this kind of business, "How do I motivate my people?" comes up : "How do I keep them in the mood?". It is literally impossible to create a consistent result in a business that depends on extraordinary people. When you intentionally build your business around the skills of ordinary people, you will be forced to ask the difficult questions about how to produce a result without the extraordinary ones. You will be forced to find a system that leverages your ordinary people to the point where they can produce extraordinary results over and over again. You will be forced to invent innovative system solutions to the people problems that plague businesses. You will be forced to build a business that works."; Michael Gerber, The E-Myth
Watch the video to see how we implement these business truisms.
|Simply...||ActiveCRM proactively generates the workflow necessary to manage your customers.|
|ActiveCRM gives your every customer the same class of service.|
|ActiveCRM allows ordinary employees to achieve extraordinary results.|
In order for us to provide you solutions which optimise your critical issues, we need to understand your 'pain'. Every business has 'pain', and this pain can hurt customer relations, operations, employee productivity/morale, revenue, and ultimately, business viability.
We would love to hear about your current issues, such as inefficient or manual business processes, customer creation/retention issues, employee productivity issues, resource drains, etc. (Confidentiality is assured.)